Shipping policy

1. Shipping Rates & Conditions – Canada

For all orders under $100, a fixed shipping fee of $9 applies.

For orders with a total cart value exceeding $100, shipping costs will be determined based on the content of your cart.

Sciconsports.com reserves the right to cancel an order if no competitive shipping quotation can be obtained. This applies exclusively to international shipments or deliveries to outlying territories.

2. Processing and Shipping Times and Service Areas

Orders received before 12:00 p.m. PDT, Monday through Friday, ship the same day. Orders placed on weekends, holidays, or public holidays in Vancouver, British Columbia, Canada, will ship on the next working day.

Inline Items

  • Processing time: Orders are dispatched within 1 to 3 business days.
  • Delivery: Orders are delivered within 2 to 5 business days after shipment.

Custom Items

  • Processing time: Orders that include custom products are dispatched within 8 to 10 business days (production time).
  • Delivery: Orders are delivered within 2 to 5 business days after shipment.

Processing times may be extended during peak demand periods.

Standard shipping times are estimates and may be affected by customs clearance, severe weather, strikes, or other unforeseen circumstances.

Deliveries to P.O. boxes are not available. Orders placed with these addresses will be automatically cancelled.

Our shipping service is available in the following country: Canada.

If your country is not listed, please visit one of our other regional online stores by selecting your country from the list in the homepage footer or contact our Customer Service Team.

Exclusions

The following countries and regions are excluded from our shipping coverage:

Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Armenia, Azerbaijan, Bahamas, Bangladesh, Barbados, Belarus, Belize, Benin, Bhutan, Bolivia, Bosnia and Herzegovina, Brunei, Burkina Faso, Burundi, Cabo Verde, Cambodia, Cameroon, Central African Republic, Chad, Comoros, Congo (Congo-Brazzaville), Costa Rica, Cuba, Democratic Republic of the Congo, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Ethiopia, Fiji, Gabon, Gambia, Georgia, Ghana, Grenada, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Iceland, India, Indonesia, Iran, Iraq, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Lebanon, Liberia, Libya, Madagascar, Malawi, Maldives, Mali, Marshall Islands, Mauritania, Mauritius, Micronesia, Moldova, Mongolia, Montenegro, Morocco, Mozambique, Myanmar (Burma), Nauru, Nepal, Nicaragua, Niger, Nigeria, North Korea, North Macedonia, Norway, Oman, Pakistan, Palau, Palestine State, Papua New Guinea, Paraguay, Peru, Qatar, Russia, Rwanda, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Samoa, Sao Tome and Principe, Senegal, Serbia, Seychelles, Sierra Leone, Solomon Islands, Somalia, South Sudan, Sri Lanka, Sudan, Suriname, Syria, Tajikistan, Tanzania, Timor-Leste, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkmenistan, Tuvalu, Uganda, Ukraine, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zambia, Zimbabwe.

If your location is included in the list of excluded countries or regions and you require assistance, please contact our Customer Service Team.



3. Delivery Tracking

Once your order ships, you will receive a shipping confirmation email with your tracking number and carrier details.

You can track your shipment at any time via your My Account page on sciconsports.com.

Please note that some orders may ship from multiple warehouses and may arrive in separate parcels, which could occasionally be delayed due to unforeseen circumstances.



4. When You Get Your Parcel

We recommend inspecting your parcel upon receipt. If the package appears damaged or tampered with, you may refuse delivery and report the issue immediately to our Customer Service Team.



5. Shipping Surcharges

Any shipping surcharges applied are solely due to additional fees charged by third-party carriers for oversized or overweight shipments.



6. Military Addresses

We are unable to ship to Military shipping addresses (APO/FPO/BFPO).